London Popup
If you want to view the Charlotte Mills bestsellers, why not visit us at our London Pop Up. As part of bridal brand Katya Katya’s ‘United with love’ campaign we’ll be located in their boutique along with some other gorgeous bridal brands. Our London pop up opened in October 2021, and we've just released more appointments, so we'll be there until September 2022.
You will find us situated in bridal boutique Katya Katya, nestled in the heart of Chelsea. Located about 15 minutes walking distance from South Kensington tube station, or similarly from Barron Court tube station.
Due to limited space our London Pop Up is a try on only service, if you find your dream shoes with us in store you can place your order in store and your shoes will be shipped out within 5 working days.
IF YOU'D LIKE TO BOOK AN APPOINTMENT AT THE LONDON SHOWROOM, PLEASE CLICK HERE TO BOOK ONLINE NOW.
Please note that any items on sale or items that are being discontinued are not available to try on in our London Pop up.
OPENING TIMES
Tuesday - 10am -7pm Open for walk ins
Friday - 10am - 2pm Open for walk ins (from 1st April 22 onwards)
Thursday 2:30pm - 8pm
Saturday 9am - 6pm
Sunday 10am - 4pm
Pop Up Address:
18 Park Walk, Chelsea,
SW10 0AQ London
+44 7494 783127
IMPORTANT INFO ABOUT YOUR APPOINTMENTS
Appointments are strictly limited to 1 hour and only the bride plus 1 guest will be permitted, this is due to limited space at the showroom.
Online Exclusives, flats and size UK 9’s will not be available to try on at our London Pop Up.
If you purchase your dream wedding shoes at our pop up event, the shoes will be shipped to you within 5 working days, you will not be able to take your shoes away with you after your appointment.
We are operating by appointment ONLY on Thursdays, Saturdays and Sundays, strictly no walk-ins on theses days. We offer walk in appointments on Tuesdays and Fridays.
We are now taking a £15.00 deposit for appointments this can either be used towards your shoes, a credit note for future purchases or fully refunded if you don't find your dream pair. If you fail to attend or in the event of cancellation less than 48 hours before your appointment you will lose your deposit. Please note your deposit will be refunded within 7-10 days of your appointment if you don't find your shoes with us.
RETURN POLICY
For items purchased at our London Pop Up:
You will receive your shoes via post, within your parcel you’ll receive a free returns label if you change your mind or the shoes you’ve purchased are no longer suitable you have 28 days to return your shoes via post with your free returns label. We are unable to facilitate exchanges or refunds at our London Pop Up.
For items purchased on charlottemills.com
Unfortunately as our London Pop Up is a try on only service, we are unable to facilitate any exchanges, refunds or returns. To return or exchange your shoes please do so within 28 days and with the free returns label you received in your online order.
If you have any questions at all about your London Pop Up please email london@charlottemills.com